#3.71 / 7 rate

Zendesk Priority Highlights

237 users

2019-07-21

https://alexculligan.c...

[email protected]...

https://alexculligan.c...

This extension is being deprecated because it doesn't follow Chrome extension best practices.

Extension Information

5 star

25%

4 star

25%

3 star

2 star

1 star

50%

Supported Languages

Permissions

Description

Highlight Zendesk tickets in Views based on priority

This extension no longer uses Google Analytics.

This extension automatically works in the Zendesk Views pages for accounts in most languages supported by Zendesk.

- Identifies tickets that have a Priority.
- Highlights tickets with Urgent priority as red.
- Highlights tickets with High priority as orange.
- Highlights tickets with Normal priority as yellow.
- Highlights tickets with Low priority as green.
- User can choose what priorities to highlight in the options page or the extension icon.

Reviews

Jeremy Edgell

This is working again for me. I really like it, but the ability to customize colours would be greatly appreciated! Right now, colours are static and cannot be changed, but I'd love to be able to change it! (eg. Normal = Green, High = Blue, etc)