#4.1 / 42 rate

Zendesk Submit Expander

798 users

2019-11-12

frogamic

[email protected]

This extension is being deprecated because it doesn't follow Chrome extension best practices.

Extension Information

5 star

51%

4 star

18%

3 star

2 star

10%

1 star

12%

Supported Languages

Description

Takes the ticket submit buttons from the drop-up box in the Zendesk agent view and puts them into a button group instead.

Update 2.4: Internationalisation - All languages should now be supported.

One of my friends raised a feature request with Zendesk to get this as a first class feature: https://support.zendesk.com/hc/en-us/community/posts/360049132674-Feature-request-individual-submit-buttons-instead-of-drop-down Get on over there and support it so you won't have to live without the expander for a bit next time their UI changes and it breaks.

Do you hate having to make that one extra click to close a ticket? Are you worried your mouse clicks will wear out?
No More! Now the 'submit as' menu is turned into a button group, making all options available all the time with a single click!

Easy As!

Reviews

Andre Plutarco

It was ok, worked for 3 months and now, it doesn't work anymore. It`s a pity, because it really helped.

Florian v. Rooij

No longer works with the new ZD layout It only works when creating a new ticket, not when replying to existing ones.

Blu-eye Geek

I've given it 4-stars for now only because while it is a great little app, it's not working properly. When you open a ticket, the buttons don't show up, only the option of close or stay on ticket is there. Once you either refresh the screen or close the tab and re-open the ticket will those submit option reappear. Once this is fixed, I will give it the last star that it deserves. Thanks For reference: Zendesk Support Version: 13688