#5 / 6 rate

Zendesk Prioritizer

193 users

2015-04-22

Peter B

This extension is being deprecated because it doesn't follow Chrome extension best practices.

Extension Information

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Description

Provides more advanced sorting of Zendesk tickets

A Chrome extension that lists a view's tickets in prioritized order.

Key features:
* Indicates which tickets have received a public response today
* Easily star high-touch tickets
* Customizable multi-attribute sorting of Zendesk tickets. Default order:
1. Starred/unstarred
2. Automation/user status change
3. Answered/unanswered
4. Priority
5. Time since last public response

Updates:
* 0.0.4.3
* Better ticket description handling
* Small fix for Options page buttons

* 0.0.4.2:
* Customizable sort order
* Sort by automatic/user status change