Ring.io Web Phone

#3.78 / 9 rate

Ring.io Web Phone

1,000 users

2020-06-14

https://ringio.com

Extension Information

5 star
73%
4 star
0%
3 star
0%
2 star
13%
1 star
13%

Supported Languages

Permissions

Description

Click to call from Salesforce, Zoho or any other website. Automatically logs your calls. Free trial.

Ring.io is a Power Dialer and call center platform for CRM that allows you to make and receive calls right from Salesforce, Hubspot, Zoho CRM, Pipedrive and Dynamics by just using a headset and Google Chrome.

Ring.io Power Dialer increases sales calling productivity by 2x. Reps can do all their calling right from the CRM and Ring.io takes the hassle out of logging their calls by doing it for them, with call recordings, notes and dispositions.

Ring.io’s auto-progressing Power Dialer allows reps to make hundreds of calls per day while helping you stay compliant with calling laws. Reps can sit back and focus on their pitch while Ring.io advances to the next call, and they can drop voicemails with just one click.

With powerful customization options you can build the sales cadence of your dreams and elevate your sales process with automations that keep leads engaged and reps focused on the most promising opportunities.

Ring.io offers all the tools your team needs for coaching, with a Live Monitor that shows all ongoing conversations, 1-click Eavesdrop capability, as well as Leaderboards and Call Goals.

Advanced Caller ID management with RingLocal ensures that your connect rates remain high and that no callback is ever missed.

Get Reporting & Analytics at your fingertips, so you can answer questions about call volumes, lengths, outcomes, dispositions, and more.

Make calls with just a headset + computer, or from an office phone or cell phone.

With no onboarding costs and a friendly team of support reps based in Washington DC, we'll get you on your way to a perfect telephony-CRM setup.

Reviews

Brett Boston
Brett Boston

Great software and dialer for a large scale sales and service team. Sam & Ashish are great.

Corbyn Gan
Corbyn Gan

Frequent bugs, unexpected problems, and low overall performance make it difficult to use consistently. Would not recommend to anyone sadly. Our business has tried to like it, given many chances, but it just doesn't work well. Update was released today that completely shut down our entire phone system, bringing us to a standstill. I've sat in on multiple calls with tech team in attempt to resolve lots of recurring issues, but nothing seems to really fix anything. Had a personal tech issue, hopped on a call to work it out and didn't get anywhere. Everyone essentially gave up and I still don't have a fix.

Richter TA Tech
Richter TA Tech

This is without a doubt the worst dialer ever made. To start, it does not easily perform the function of a phone, the ext hardly works and after using it for 4 months with absolute horrendous support I am happy to say I am leaving it to return to RingCentral. The dialer does not identify phone numbers well, and you cannot dial a number from a webpage, CRM, excel, or anywhere you might normally find a phone number. 90% of the time you must manually type the number into ring.io to dial it. If you wish to text the number you must out the number into the dialer and CALL THE NUMBER BEFORE YOU CAN TEXT IT. That is idiotic. Sometimes you want to send a text to someone without talking to them, or leaving a missed call that they feel obligated to call you back urgently when the text you wanted to send is not urgent. The dialer has no tab for old texts either, you must open a terribly coded chrome tab, and wade though all texts NOT SORTED BY CONTACT LIKE EVER OTHER PHONE IN THE WORLD! If you pay extra for a power dialer when you have the power dialer open you cannot receive calls!!!! The ringing sounds will come in for 30 seconds and there are no icons or popups to accept or decline the call. Also ANY inbound call with change the page you are on losing data like if you are composing a text and an inbound call come you will change pages and lose everything you wrote. I have spoken to to support and they could offer no help for these ingrained problems. This experience has been so terrible I see a therapist for PTSD after using this dialer. I could go on for 10 more pages about how terrible this dialer is but honestly I am crying and do not want to continue. I am not a violent person but if in life I came across Ashish Soni on fire I would not pee on him.

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