Gong Extension

The Gong Extension streamlines pipeline growth by integrating Gong Engage into Salesforce and your reps' Gmail inboxes. It brings the power of Gong, with its data-driven insights based on customer interactions, and enterprise-level security, into revenue team workflows to save them time.

Gmail

🟣 Tracking: Track email performance, including open and click-through rates, to monitor buying signals and follow up at the right time.
🟣 Templates: Easily browse and apply your Gong Engage templates to increase reply rates and move deals forward.
🟣 Do not contact: Look for the red dot on the contact icon next to someone’s name in Gmail so you know that person is marked as Do not contact in Gong.

Salesforce

🟣 Add people to Gong Engage flows: Add contacts directly to Gong Engage flows without leaving Salesforce.

Gmail and Salesforce

🟣 See when someone is a contact or lead in Gong: Get visual indications in Gmail and Salesforce when someone is logged as a contact or lead in Gong.
🟣 Contact view: Get full context on your contacts to multi-thread more effectively and update CRM fields on the spot.
🟣 Ask anything: Ask open-ended questions and receive instant insights about contacts powered by Gong AI.

Stay tuned for more upcoming features that bring the power of Gong to you, elevating your sales productivity wherever you go.

To enable this extension, you need an Engage license. To start using it, sign in to Gmail and Salesforce with the email address you use with Gong.