Search inside Knowmax
**** THIS IS FOR KNOWMAX V2 ONLY****
Overview:
A single source of truth for instant and accurate answers anytime and anywhere.
Knowmax is a KM platform built to ensure you, your team, and your customers always have seamless knowledge experiences.
Whether you're looking for a knowledge hub to deliver complex knowledge in easy-to-consume formats or a second brain to preserve your employee's expertise, you can be assured of instant and easy access to actionable knowledge, anytime and anywhere.
With Knowmax's Chrome extension, your teams can access all the information from your company's knowledge base right where they are. With no limit to the number of content pieces one can open, your team can support multiple customers concurrently without friction or distraction from toggling between screens. Your team can now be great conversationalists and confident problem solvers with the right knowledge a search away.
Key features of Knowmax's Chrome extension:
● 1X, 2X, or 3X screen sizes, depending on your team's needs and preferences
● Easy drag option to position the widget anywhere on your screen
● Intuitive search to surface the relevant content instantly
● Chat-first to enable your team to support and converse with multiple customers
● Open any content piece on a Chrome tab
Here’s how you can install the Knowmax Chrome extension:
1. Search for "Knowmax" on the Chrome web store or clickon the link directly.
2. Click "Add to Chrome."
3. Confirm by clicking "Add extension."
4. Once downloaded, you'll see a notification that Knowmax is added to Chrome.
5. To add Knowmax to your toolbar, click the puzzle icon at the top right, select Knowmax, and click "Pin."
6. Make sure you're logged into Knowmax in the current tab.
7. Click on the Knowmax extension, select "Sync," and you're ready to go!
8. After logging in, you'll find a floating "K" icon for easy access to Knowmax.
About Knowmax:
Knowmax is a full-suite knowledge management platform built by CX experts to help you deliver top-grade customer service. Trusted by Fortune 500 clients to meet their KM needs, Knowmax is a single source of truth to help you manage and share organizational knowledge effectively.
It is a no-code platform, so you can create content without requiring any technical expertise. The design of content modules is purpose-built to deliver complex knowledge in easily consumable formats like decision trees, picture guides, FAQs, and help articles. It also gives you insights into the average usage of content, user engagement patterns, top searched keywords, and time spent on each content piece.
