Quicktab for Zendesk by Tymeshift

#2.6 / 5 rate

Quicktab for Zendesk by Tymeshift

10,000 users

2022-06-08

https://tymeshift.com

Extension Information

5 star
20%
4 star
20%
3 star
0%
2 star
20%
1 star
40%

Supported Languages

Permissions

Hot Permissions

Description

Well behaved browser tabs for Zendesk agents

Opens Zendesk ticket links in the already open Zendesk tab, instead of opening a new tab. A must-have for all Zendesk Agents.

***

This extension is maintained by Tymeshift.
Tymeshift builds forecasting, scheduling, and reporting software for the modern age — exclusively for support teams using Zendesk. Learn more at www.tymeshift.com

Reviews

Nychole Jelinski
Nychole Jelinski

Functionality works great, until you need a Zendesk dashboard window open and the admin center. They are technically both Zendesk but the admin center is separate and should open separate

Josh Oakley
Josh Oakley

Helpful but buggy. If you have a ZenDesk bookmark in your bookmarks bar and hover over it, this extension will close whatever tab you're in. Can be especially frustrating if you don't know why your tabs are randomly closing (especially if you're presenting in a meeting).

François M
François M

When you are dealing with several 'multi-ticket' cases at the same time, having everything within one Zendesk tab is a real mess. Especially since you can't sort tabs manually to try to keep things in order, so all tickets from different cases get mixed up.

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