SalesRook for WhatsApp and Reapit

𝘔𝘰𝘥𝘦𝘳𝘯 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯𝘴 𝘧𝘰𝘳 𝘦𝘴𝘵𝘢𝘵𝘦 𝘢𝘨𝘦𝘯𝘵𝘴 𝘪𝘴 𝘤𝘩𝘢𝘰𝘴.

𝘠𝘰𝘶 𝘦𝘮𝘢𝘪𝘭, 𝘺𝘰𝘶 𝘤𝘢𝘭𝘭, 𝘺𝘰𝘶 𝘢𝘳𝘳𝘢𝘯𝘨𝘦 𝘷𝘪𝘦𝘸𝘪𝘯𝘨𝘴, 𝘺𝘰𝘶 𝘤𝘢𝘯𝘷𝘢𝘴 𝘧𝘰𝘳 𝘪𝘯𝘴𝘵𝘳𝘶𝘤𝘵𝘪𝘰𝘯𝘴. 𝘠𝘰𝘶 𝘤𝘤, 𝘺𝘰𝘶 𝘣𝘤𝘤. 𝘠𝘰𝘶 𝘧𝘰𝘭𝘭𝘰𝘸 𝘶𝘱 𝘢𝘨𝘢𝘪𝘯, 𝘢𝘯𝘥 𝘢𝘨𝘢𝘪𝘯, 𝘢𝘯𝘥 𝘢𝘨𝘢𝘪𝘯… 𝘢𝘯𝘥 𝘺𝘰𝘶 𝘴𝘵𝘪𝘭𝘭 𝘩𝘢𝘷𝘦 𝘵𝘰 𝘭𝘰𝘨 𝘪𝘵 𝘢𝘭𝘭 𝘪𝘯 𝘙𝘦𝘢𝘱𝘪𝘵.

𝘐𝘵’𝘴 𝘯𝘰 𝘸𝘰𝘯𝘥𝘦𝘳 𝘮𝘰𝘴𝘵 𝘰𝘧 𝘶𝘴 𝘩𝘢𝘷𝘦 𝘵𝘶𝘳𝘯𝘦𝘥 𝘵𝘰 𝘞𝘩𝘢𝘵𝘴𝘈𝘱𝘱.

🎉 𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝗶𝗻𝗴: 𝗦𝗮𝗹𝗲𝘀𝗥𝗼𝗼𝗸 - 𝗮𝗻 𝗼𝗳𝗳𝗶𝗰𝗶𝗮𝗹 𝗥𝗲𝗮𝗽𝗶𝘁 𝗔𝗽𝗽𝗠𝗮𝗿𝗸𝗲𝘁 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 🎉

SalesRook brings the messages you exchange with customers on your WhatsApp into Reapit AgencyCloud - the UK's #1 property CRM - sharing your progress and valuable intel with your team.

This legitimises instant messaging as a highly-effective, 1-to-1 direct customer relationship channel so you can:

⚡️ Sell more whilst saving time
⚡️ Feel secure on GDPR, and
⚡️ Build business intelligence in seconds

SalesRook works on the browser version of the WhatsApp web app and enables Sales, Lettings, Renewals, Customer Service and Support teams to communicate with customers whilst automatically syncing with Reapit for cross-team collaboration, governance and oversight.

Negotiators can use their individual work phone number and their own first/last name as a display name on WhatsApp - just like they do on professional email.

They can also participate in WhatsApp group chats, build a one-to-one human relationship with the customer, and follow up without restriction to close the deal - all whilst using a desktop interface paired with their work phone or mobile device.

With 𝗗𝘆𝗻𝗮𝗺𝗶𝗰 𝗣𝗿𝗼𝗳𝗶𝗹𝗲𝘀, agents can view customer details in real-time, using activity data, related tasks, appointments and other known information to personalise the chat and improve customer experience.... all without leaving WhatsApp or exporting identifiable information to a private contacts book, keeping company data protected.

With 𝗔𝘂𝘁𝗼 𝗦𝘆𝗻𝗰, communications are logged directly to the Activity Log in Reapit - either on command or every few hours - as a journal entry in the selected contact record (tenant, applicant, property, etc).

With 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱, managers get a comprehensive overview of the team’s interactions and metrics in a customisable data centre, offering business intelligence on WhatsApp use that was previously unknown.

More productive, more transparent, more efficient.

And less email.

That’s SalesRook.

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𝗞𝗘𝗬 𝗙𝗘𝗔𝗧𝗨𝗥𝗘𝗦 𝗜𝗡𝗖𝗟𝗨𝗗𝗘

✅ Sync chats automatically - works for both 1to1 and group chats
✅ Installation in less than 30 seconds
✅ Effortless, intuitive integration between WhatsApp & Reapit
✅ Dynamic customer profiles - see a customer's details in Reapit whilst you chat with them
✅ Business intelligence - see your team’s interactions and metrics to understand company WhatsApp use
✅ Start WhatsApp chat in one click - to start a new chat simply click the blue 'Start Chat' button in the Negotiator panel
✅ Support for WhatsApp Classic and Business via web.whatsapp.com
✅ Use an individual work phone number and your own first/last name as a display name on WhatsApp - just like on professional email
✅ GDPR & AML aligned

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𝗡𝗢𝗧 𝗦𝗨𝗣𝗣𝗢𝗥𝗧𝗘𝗗

🚫 Bulk or broadcast messaging
🚫 Chatbots or automated responses
🚫 Making WhatsApp calls using a desktop device
🚫 Sharing a single account and company phone number for dozens of staff

SalesRook is completely aligned with WhatsApp's terms of use, per https://www.whatsapp.com/legal/

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𝗞𝗘𝗬 𝗕𝗘𝗡𝗘𝗙𝗜𝗧𝗦

✅ Increase revenues and do more deals by speeding up interactions & decisions. WhatsApp is 25x faster than email and boasts a 98% open rate - give your agents the tools to be able to use it legitimately and move important conversations along at speed.

✅ For your agents who don't write notes in Reapit, you'll gain full transparency of their conversations with customers. This carries positive customer service & revenue implications, especially when an agent is off sick or leaves the business.

✅ For agents who do make good notes on Reapit, they will no longer need to and will save lots of time - 25 minutes a day on average; the equivalent of 2.68 40-hour work weeks / year.

✅ Agents will continue to use their own, individual WhatsApp number meaning they can offer a human-to-human service as themselves (instead of as the brand), allowing the business to maintain its culture of high-quality personal relationships.

✅ SalesRook Negotiator is a mobile-friendly solution - SalesRook will sync messages sent or received on mobile into Reapit when the agent returns to the office.

✅ Prevent known GDPR and AML risks that you'd prefer to be compliant with. Keeping accurate records whilst working in WhatsApp Business allows you to stay onside.

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𝗣𝗥𝗜𝗖𝗜𝗡𝗚

✅ For subscription options, head to: https://get.salesrook.com/

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𝗣𝗘𝗥𝗠𝗜𝗦𝗦𝗜𝗢𝗡𝗦 & 𝗣𝗥𝗜𝗩𝗔𝗖𝗬

Once you install the Extension we request the following permissions:

🛡 "storage" - Allows us to store, retrieve, and track changes to user data. We store your SalesRook user profile information (name, phone number, and email) to use when performing operations within the extension. For authentication, we store session-based authentication tokens from SalesRook and Reapit.
🛡 "tabs" - Allows us to access to manage the extension's tabs for relevant operations. We use this to operate almost everything SalesRook enables you to do. We only use this permission on the specific and relevant websites.
🛡 "host permission" - Allows us to use Match Patterns to make sure our extension loads when the WhatsApp Web page loads in the browser and retrieve your SalesRook user access token for further authentication
🛡 You will be asked to connect with your Reapit user
🛡 You will be asked to provide your Reapit username for login validation
🛡 SalesRook does not store any company content, contacts or customer data

For further information, please review our privacy policy (https://get.salesrook.com/privacy-policy) and terms of use (https://get.salesrook.com/service-terms-conditions)

For any questions/concerns, please contact us on [email protected]

Reapit AppMarket Listing: https://marketplace.reapit.cloud/apps/e121f676-639c-41b7-9d90-bf83093da909

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𝗟𝗘𝗚𝗔𝗟

SalesRook is an independent solution developed by Zen Scaling Ltd, a certified Reapit AppMarket preferred partner and has no relationship to WhatsApp®, Facebook® or Meta®.