DialogTab: Multi Agent for WhatsApp™

WhatsApp™Chrome Extension

WhatsApp™ Chrome Extension provides multi-agent and order system on WhatsApp™ without leaving WhatsApp. Dialogtab maximizes inbox productivity by organizing chats into tabs with WhatsApp™ Chrome Extension. Additionally, Agents can easily get orders from your customers via WhatsApp™ web.

All Features

- Multi Agent More than one agent can use WhatsApp™ at the same time. (Experts, Salespeople,
Representatives)
- Starting a Conversation You can start a conversation quickly by simply entering the phone number.
- Label Assignment Categorize your conversations and increase your productivity by assigning tags to conversations
- Quick Replies Quickly respond to similar questions with answers you've already created!
- %100 GDPR Compliant Since the plugin works on WhatsApp™ Web, it is 100% compliant with GDPR, as none of your data is transferred to us.
- E-commerce Features Searching and sharing products, capturing products from the link or image creating an order and getting paid. Additionally, per month 29$


What can you do with WhatsApp™ Chrome Extension?

Conversations Management System on WhatsApp™ Web

Get rid of cluttered inbox on WhatsApp. Let’s start organizing WhatsApp™ conversations into tabs.

- Waiting Tab on WhatsApp

The conversations that your customers contacted with your company and that have not yet been received by your experts are listed under this category. Your experts can respond to your customers' problems by participating in conversations under this category.

- Yours Tab on WhatsApp

Your experts can start responding by taking over a conversation from the customer. Conversations on your expert are listed under the 'Yours' category.

- Closed Tab on WhatsApp

When your experts complete conversations with customers, they must close those conversations. These closed conversations are listed under the 'Closed' category.

Send Products in WhatsApp™ Web
You can easily send all products on your e-commerce site to your customers without leaving WhatsApp. By sending your products quickly without getting lost in dozens of tabs, you increase your sales, increase your customer satisfaction and the efficiency of your business.

- Search Product on WhatsApp

Your experts can share products like cards by searching through products without leaving WhatsApp.

- Favorite Products on WhatsApp

Your experts can save popular products as a favorite to fasten product searches responses.

- Search History on WhatsApp

Searched last 5 products by your expert can be found in history to resend easily and rapidly on WhatsApp.

See Product Details on WhatsApp

You can easily access all the details about the color options, size options and stock status of the products on your e-commerce site. You can quickly offer color and size options for a product that your customer is interested in.

- Identify Product From Link on WhatsApp

DialogTab can identify product from links sent by your customers to show the details of it. This will enable your expert to see product details without tedious page swaps.

- Product Details on WhatsApp

The identified product's detail will show with its variants and size options. Your experts can quickly check available options for each color and ask the confirmation without leaving WhatsApp.

Manage the Cart Behalf of Users
Add the products that users want to order to the cart, enter the address information, choose the shipping and payment method and easily take orders.

- Manage Cart on WhatsApp

Your experts can manage the user’s cart on WhatsApp™ during the conversation. They can add, change, and delete the product from cart in behalf of user.

- Get Payment on WhatsApp

Your experts can get payment on WhatsApp™ by sending a special link to the customer. This link will be created during the conversation.

- Order History on WhatsApp

Your experts can see the customer's previous orders with their details.

How to Handle Other Channels
How to handle others channels as Instagram DM, Messenger, Telegram. You can redirect other channels to WhatsApp™ with automatic message when a user writes first message to you.

Important Note: DialogTab: Multi Agent for WhatsApp™ does NOT belong or related to the official WhatsApp™ application at all. The extension is developed and maintained independently by Dialogtab. The official WhatsApp™ software is only released for smartphones and web. The extension is a wrapper to the original WhatsApp™ and tries to make it usable as a browser extension.