#4.34 / 29 rate

Avaya Communicator for Web

2,000 users

2020-05-05

Avaya

[email protected]

This extension is being deprecated because it doesn't follow Chrome extension best practices.

Extension Information

5 star

74%

4 star

12%

3 star

12%

2 star

1 star

Supported Languages

Permissions

Description

Avaya Communicator for Web

Connect and communicate with ease

Easily find, connect and communicate with others inside the cloud-based business applications you use everyday with Avaya Communicator for Web. Avaya Communicator for Web gives you access to real-time engagement tools such as voice, video, presence, instant messaging, and conferencing services inside Salesforce.com, Google Apps and Office 365.

Need Help Getting Started:
Please visit: https://support.avaya.com/contact/

Avaya Communicator for Web supports Avaya IP Office Preferred Edition, IP Office Server Edition, and IP Office Select release 9.1.4 or later. Avaya one-X Portal is required, along with one of the following licenses - Mobile Worker, Office Worker, Teleworker, Power User. Salesforce integration requires Salesforce Open CTI and works with Salesforce Enterprise or Unlimited editions.

Reviews

Dave Fry

This works great as a browser extension but it doesn't work with Salesforce Lightning like it did with Salesforce Classic. The click to dial still works but it doesn't create a call in the activity anymore.

Peter McCrindle

It's great to have your Avaya phone system features accessible from chrome ragardless of where you are located(office, home, internet cafe etc). Choose between integrating to Office 365 or Google Suite and even offers Sales Force integration. I work at CTI Solutions and we have set this up for over 50 organisations now.

ATI-IT Support

Believe it Broke 1/2 my users with the 12-27-17 update, waiting for support, will rate update when done (be careful if you have Teleworker user licenses using this)