XAD Client for CRM v2.1.1007

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XAD Client for CRM v2.1.1007

73 users

2021-04-29

https://www.cloudpbx.v...

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Description

XAD Client Addon for CRM

XAD (client-site addon) Chrome Extension is Computer Telephony Integrations (CTI) Agent
Desktop Application for CRM(s) integration (Freshdesk, Freshsales, Salesforce, Zendesk), special designed for Call Center Agent / Contact
Center Agent.
Using for Linux and Windows.
How it works?
- Go to the Chrome web store, search the XAD key word then Add to your chrome
- Login into XAD Extension with your individual call center account
- Receive incoming calls and provides caller identification feature (screen pop-up) via your CRM
application.
- Click on a phone number and make a call
- Make outgoing calls via call bar
- All your calls will automatically get logged and recorded in your XAD account
- More features: Agent Information, Pause (with reasons list), Unpause, Show Call Waiting (CW),
Logout

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v2.1.1007:
- Update link css
- Add allow in/out