SoftTrain Cloud Call Recording Controller

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SoftTrain Cloud Call Recording Controller

155 users

2023-03-15

https://softtrain.co.u...

Extension Information

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Description

Extension allowing call recordings to be paused and resumed

This Chrome Extension allows call recordings to be automatically paused when the end-user inputs sensitive data into a form on a web page, whether that is credit card details when making a payment or customer information that needs to be kept secure. Once the user has finished entering the information, the call recording resumes again.

- Version History
V1.2.1 - Added option to exclude Call Reasons for internal and/or unanswered calls
V1.2.0 - Added dynamic timeout and acceptComments variable for Call Reasons
V1.1.9 - Added more logging to identify calls for Call Reasons
V1.1.8 - Fix for adding channel and destination for Call Reasons
V1.1.7 - Added support for Worldpay. Fixed an issue with Call Reasons stylesheet
V1.1.6 - Added support for Call Reasons
V1.1.5 - Added Trust Payments gateway
V1.1.4 - Fix for braintreegateway to allow multi-version