RingCentral RingCX Chrome Extension

RingCX Chrome Extension

With RingCX Chrome Extension, make or receive phone calls without leaving Chrome or switching between tabs.

Features.
* Click-to-dial: Easily click any phone number from Chrome to leverage RingCX to call right within your browser.
* Click-to-copy: Copy any number to RingCX manual dial field. From here you can make any quick edits to the number before dialing.
*Instant screen pop: When a call comes in, the RingCX Chrome extension instantly responds; identifying the caller by their phone number (if configured in settings) and opening up the respective CRM record or webpage.

Benefits:
*Eliminates the need to navigate between your website and RingCX agent UI
*Integrates easily with any website or CRM.
*Configures in minutes with no training required

Getting started:
1)Download the extension
2)Click on the Puzzle Icon (Extensions) on the top right
3)Click on RingCX Chrome Extension
4)Configure the extension
Provide the URL of your CRM or website which will be presented as a screen pop for incoming calls. Make sure to add phone number (ANI) as a variable in the URL. (Optional)
Provide when do you want the URL to be opened, whether when a call is received or answered (Optional)
5) If you don’t wish to run this extension on specific pages, please add those pages in the Website exception section
6) Click on Save
7)Make sure you are on a Google website/domain and refresh your browser tab