CrossTec EMS Agent

This EMS Agent extension for Chrome OS is for use with CrossTec EMS (version 4.50 and above), a single, low-cost solution delivering IT Asset Management, Classroom Instruction, Internet Safety and more – with dedicated versions available for schools and corporate enterprises.

The extension supports CrossTec EMS’s core desktop management capabilities. When launched within a Chrome Browser, it will interrogate the Chrome OS device to gather key system inventory details and monitor online activity. The data collected is dynamically sent to your local CrossTec EMS Server and is then available for reporting within the CrossTec EMS Management Console.

Supported Features:

Real-time Monitoring - An Admin or Teacher via the Console can view a real-time summary of all Chrome OS devices. Selected devices can be viewed either in a detailed list view or via real-time thumbnails of each device screen.

Safeguarding Keyword Monitoring (Education version) – This tool helps schools protect students from being exposed to inappropriate online content. It alerts staff when students type or search for any terms that match with those in the EMS keyword database, providing safeguarding and internet safety indicators for self-harm, bullying, radicalisation, Child Sexual exploitation - and much more.

Safeguarding Report a Concern (Education version) - Students can report concerns directly and discreetly to nominated school staff.

Internet Metering - A summary of Internet activity via the extension is recorded, including start and finish times for each URL visited and the active time spent on a page.

Hardware Inventory - When the Chrome Browser is launched on a device, an inventory is dynamically sent to the CrossTec EMS Server.

Enterprise Alerting - Real-time alerts enable Console operators to immediately identify any user who has triggered a Safeguarding keyword.

Activity - Console operators can see a chronological view of device activity for a selected time period, including triggered Safeguarding phrases.

For more information on CrossTec EMS (or to download a full evaluation version of the entire solution) please visit our website.

Installation of the CrossTec EMS Agent Extension should be centrally managed via the Google Admin Console. This allows the extension to be force-installed on Chrome OS devices and set to connect to the required EMS Server location.

What’s fixed in 1.5.4
• Resolved an issue where the EMS Agent extension would run in a Chrome browser outside
of a Chromebook environment when policed out via Google admin.

What’s fixed in 1.5.3
• All Chrome Web Metering data is now not sent on each connection
• Words appearing in the correct category in EMS
• New Phrases and categories now working for websocket agents
• Phrases no longer triggered on Chromebook when phrase priority is set to Off

What is Fix with 1.5.2

• Resolved an issue that prevented the CrossTec VueX for macOS permissions utility from launching on Big Sur.
• Menu items throughout the product are no longer cut off in macOS Big Sur.
• Resolved an issue where the option to install with an EVAL license or browse to a Sale license was not displayed in the installer on macOS Big Sur.

What is Fix with 1.5.1

• Resolved an issue that could cause the start-up splash screen to be displayed indefinitely.

What is Fix with 1.5

•Resolved an issue where data was not sent to the Server, if the Chrome device was restarted before re connecting.

What is Fix with 1.4

•E-Safety components are now sent to the console upon re-connection with agent.
•Fix applied to prevent the chrome agent being installed on non-Chromebook environments.
•Priority actions can be modified to suit the console users’ needs and correct priority is reported back to the console for triggered keywords and/or phrases
•Updated Phrase pack included