#5 / 19 rate

Redpen: Report bugs with screenshot/recording

386 users

2021-08-08

https://redpen.ai

support@ajmerainfotech...

https://redpen.ai

Extension Information

5 star

100%

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Supported Languages

Permissions

Hot Permissions

Description

Capture screenshot and record screen to report bugs and visual feedback.

The easiest way to send feedback and report bugs is, take screenshots or record screens of any website or desktop application, highlight issues using annotation tools, and submit them to your favorite issues tracking service.

💁 Helpful for
• Quality analysts, developers, designers, product managers, web agencies, consulting companies, product companies, and many more…
• All-in-one feedback and bug reporting tool useful in customer support, UAT & Beta testing, and product development.

🔑 Key Benefits
• Faster time to market - By reducing product development time by eliminating back-and-forth communication between teams.
• Increase customer satisfaction - By faster turnaround of bugs or feedback submitted by customers.
• Save Cost - By minimizing the development and support costs.

📋 Features
✪ Screenshot & Annotation tools
• Take screenshots of any web page of a website or desktop screen and highlight issues using annotation tools.

✪ Screen recording & Voice comments
• Record and explain issues visually on the web page or desktop screen with voice comments and annotation tools.
• Double click the Redpen extension to start recording the screen.

✪ Auto-capture technical details
• Minimize troubleshooting time with auto-collected browser or desktop-specific metadata.
• Collect technical metadata like OS details, browser details, screen size, console logs, network logs, cookies, local storage, IndexedDB, etc.

✪ Auto-fill templates
• Report bugs faster with pre-defined templates. While reporting bugs, auto-populate the common form fields to eliminate field selection every time.

✪ Widget
• Add Redpen Widget to your website to capture unlimited feedback.

🧰 Integrations
• Jira Software
• Jira Service Desk
• Azure DevOps

🛠 Redpen applications/tools
• Browser Extensions - Chrome, Edge, Safari
• See others at https://www.redpen.ai/downloads

$ Pricing & Plan
• Our individual plan is FREE FOREVER.
. Free Video recording
• Visit Customer Support Request and Bug Capture Platform - Redpen to start your 14-days free trial (no credit card required).

Reviews

Ramesh Amale

I have been using this tool for bug reporting for the past 1.5 to 2 years. It significantly reduces reporting time and aids developers in troubleshooting issues efficiently.

Kishan Gondaliya

I've been using Redpen for a few months now, and it has significantly streamlined bug reporting and feedback process. As a product manager, it's crucial to have clear communication between our QA, development, and design teams, and Redpen's screenshot and screen recording features have made this so much easier. The annotation tools are fantastic for highlighting specific issues, and the auto-capture of technical details saves us a ton of time troubleshooting. The integrations with Jira and Azure DevOps and many more are seamless, and the pre populated fields are a huge time-saver. Plus, adding the "Redpen widget" to our website has allowed us to gather direct customer feedback effortlessly. Overall, Redpen has improved my turnaround time on bug fixes and feedback implementation, leading to higher customer satisfaction. It's a must-have tool for any team looking to optimize their product development process. #Highly recommended

Pratham Singh Jadon

Redpen is an incredibly intuitive tool that has transformed our workflow. It has become essential to our quality assurance and testing phases, making our processes much more manageable. With Redpen's screenshot and annotation features, reporting bugs and issues to Jira has become remarkably swift. This tool has greatly improved our bug tracking and resolution process by allowing us to gather all necessary technical information for effective debugging and issue resolution.