FreshService Ticket Tools

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FreshService Ticket Tools

98 users

2022-05-07

NWDigital

Extension Information

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Supported Languages

Permissions

Hot Permissions

Description

This plugin has several useful tools for Agents when working with FreshService Tickets.

Adds ability to add a note, reply, forward, add time and start the timer while viewing a FreshService ticket. Also includes links to your portal specific url for creating new tickets, service requests and going to your FreshService Dashboard!