#4.5 / 6 rate

Zendesk QA

5,000 users

2022-10-14

Zendesk QA

[email protected]

Extension Information

5 star

83%

4 star

3 star

2 star

17%

1 star

Supported Languages

Permissions

Hot Permissions

Description

Give feedback on your customer support conversations.

Go beyond conventional QA with Zendesk QA – the AI-powered quality assurance solution that helps companies automate QA operations and solidify customer relationships through excellent CX.

Use our Chrome extension to securely give feedback on your customer support interactions anywhere – in your help desk, on social channels, or wherever else they may happen. Run an effective QA process, coach agents, and boost customer retention.

Reviews

Michael Dirven

Good when it works. It does that about half of the time.

Andreas J. Virkus

Very customizable with the dragging/resizing of the popup and works with our multiple different systems seamlessly! Allows us to stay within our helpdesk and not hop between tabs.