TMS Callcenters Plugin

TMS Callcenters Agent Extension

This extension does 3 things for the combined single purpose of allowing TMS Callcenter Agents perform their tasks without issue or interruption:

1: Used to auto-close TMS Callcenter's CTI screen pop chrome tab.

2: Fix for Tempur-Sealy Customer Service Agents - MS Dynamics CRM Notes Visibility

3: Fix for Tempur-Sealy Customer Service Agents - MS Dynamics Attachments and download links

***For TMS Callcenters Employees only***

Triggered on a specific URLs for TMS telephony CTI screen pop & Tempur-Sealy URL for CRM Notes and attachments