One desktop to manage chat for all Marketplace and Social Media.
Ginee Chat is your go-to communication platform. The clear and intuitive navigation allows you to message all of your customers from different messaging channels in just one platform, creating an all-in-one chatting experience for both you and your customers.
With a single messaging experience for all platforms, thus reducing the number of websites and apps needed to communicate with your customers.
Ginee Chat is currently integrated with more than a dozen e-Commerce platforms and Social Media, including:
Marketplace: Shopee, Lazada, Tokopedia, Bukalapak, JD.ID
Here are our awesome features that will help you to increase your customer reply rate:
1. Auto Reply: AI (Artificial Intelligence) powered auto chat replies. Online 24 hours a day, thus no chat will be missed.
2. Quick Reply: Improve the efficiency of customer service replies with customizable templates, personalized just for your customers.
3. Admin Performance Report: Easily monitor your admin performance.
4. Instant Translation: Translate customer chats from various languages in just one click.
5. Review Management: Intelligent management for reviews & ratings from various marketplaces.
6. Role and Staff Management: Assign different role for different employee, with different messaging channel access.
Ginee Chat is available for multiple languages:
1. English (EN)
2. Bahasa (ID)
3. 中文 (CN)
4. ภาษาไทย (TH)
5. Việt Nam (VN)
Visit our website:
1. ID: ginee.com/id/ginee-chat/
2. MY: ginee.com/my/ginee-chat/
3. PH: ginee.com/ph/ginee-chat/
4. TH: ginee.com/th/ginee-chat/
5. VN: ginee.com/vn/ginee-chat/
6. CN: ginee.cn/ginee-chat/
