Hydra Extension

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Hydra Extension

46 users

2022-10-13

Dialoga Group, LLC

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Description

Hydra Extension

your contact centre does not need to be tied to expensive physical infrastructure. Hydra, our ACD solution based on WebRTC technology, provides you with a remote platform through which agents can be monitored and controlled as if being in a traditional call centre, but when in fact no physical infrastructure is needed. WebRTC technology does not require any physical/fixed infrastructure, hardware, IP terminals nor SIP Trunks.