JustCall - Click To Call for CRM Tools

#4.19 / 53 rate

JustCall - Click To Call for CRM Tools

30,000 users

2020-07-03

https://justcall.io

Extension Information

5 star
72%
4 star
4%
3 star
0%
2 star
2%
1 star
23%

Supported Languages

Permissions

Optional Permissions

Description

Click to call phone numbers available on any web page. Make & receive more sales calls, track all calls.

TERMS and PRIVACY POLICY

By using this Chrome Extension, you agree to the JustCall Terms & Conditions available at https://justcall.io/terms and Privacy Policy available at https://justcall.io/privacy

DATA & COOKIE USE DISCLOSURE:

In addition to data use information mentioned in our privacy policy, this extension reads your JustCall cookies to ensure that you logged in your JustCall account. If you are logged in, we use this information to fetch your phone numbers to allow you to make and receive phone calls and texts from any Chrome tab.

CHROME PERMISSION USAGE DISCLOSURE:
This chrome extension requires following permissions from your Chrome browser:

1. contextMenus: Used to give you an open to right click and select any phone number to make calls and send sms.
2. storage: Used to save your cookie in local storage so that we don't request cookies every time. Also, to store you audio device settings to ensure that you are using the right Input and Output Audio Device while answering your phone calls.
3. cookies: Used to read your JustCall cookies to ensure that you are logged in to use your JustCall account (as mentioned in Data Use Disclosure)
4. notifications: Used to send you notification for incoming phone call and sms

DISCLAIMER:
This extension uses Google Analytics to collect extension usage statistics to help improve user experience. If you want to opt-out of Google Analytics tracking, please visit http://tools.google.com/dlpage/gaoptout or you can set up a filter in Adblock Plus or similar ad blocker tools like AdBlock, uBlock or Adblock Pro.

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ABOUT THIS EXTENSION

JustCall Chrome Extension works with your JustCall.io account. It allows you to add click to call and click to text buttons beside valid phone numbers in your CRM (that JustCall integrates with). It also notifies you when there is an incoming phone call on your JustCall phone number. You can answer incoming calls directly from your Chrome browser.

Requirement: This extension requires JustCall.io paid account. Pricing starts at $25/user/month.

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CHANGE LOG:
v11.4.5
1. Fixed c2c and c2t icons in Hubspot tabular view of contacts/companies
2. Fixed c2c and c2t icons in Keap/Infusionsoft's contact list view

v11.4.2
1. Fixes c2c and c2t icons in OnePageCRM
2. Fixes an issue with number formatting in ActiveCampaign CRM
3. Adds availability toggle in popup window

v11.4.0
- Fixes an issue in C2C and C2T icons in Intercom

v11.3.9
1. Adds click to call and text icons in Zoho CRM Plus
2. Fix Auto Dialer button disappearing in Zoho CRM Plus at times

v11.3.8
- persistant notification for incoming calls

v11.3.6
- Adds icons in PipelineDeals CRM


v11.3.5
- Fixes calls and text icons in Zoho Recruit
- Fixes calls and text icons in Nimble CRM
- Redesigned settings page

v11.3.4
-Fixed click to call and text icons in Freshsales
-Fixed click to call and text icons in Outreach

v11.3.3
-Fixed click to call and text icons in ActiveCampaign
-Fixed click to call and text icons in Pipedrive

v11.3.2
-Fixed click to call and text icons on deals page in ActiveCampaign

v11.3.1
- CRM icons on call screens to open contacts directly in CRMs.
- Host Permissions to Keap CRM
- Fixed - Focussing on the already opened browser window instead of creating another window, when open Dialer button is clicked.
- Autodialer button in Zoho CRM

v11.3
- completely revamped version of the extension
- get notified about the phone calls through ext icon in the ext bar beside address bar
- get more information like previous calls etc from the extension itself
- reduced permissions
- extension URL permissions restricted to only the CRM that we integrate with

v11.2.19
- Fixed Click to call and text icons for Intercom, Zoho CRM, Zoho Desk and LessAnnoying CRM
- Added Icons next to custom phone fields in Ontraport

v11.2.18
- Minor changes and code clean up

v11.2.17
- activeTab permission dropped

v11.2.15
- Minor changes related to icon size
- Updated Calling library

v11.2.14
- completely dropped permission requirements "management" and "all urls"
- added data & cookie usage and permission usage disclosure in the description
- added links to Terms and Privacy on dialer as well

v11.2.13
1. Fixed an issue where click to call icons were not displaying in Front, FreshDesk and Hubspot CRM.
2. Fixed an issue where click to call icon opened a new tab instead of a new browser window
3. Fixed an issue where Extension Button in browser was picking up wrong number and feeding to our dialer.
4. Added Click to Call icons in Propertyware CRM
5. Added same page login in Sales force

v11.2.11
- updated Twilio SDK for improved performance

v11.2.2
- easier way to reload extension upon update
- HubSpot click to call issue resolved

v11.1.6
- Support for lower internet speeds
- Better call quality & call connection speed


v11.1.3
- Better integration with your audio devices. Get option to set audio devices for ringtone, for answering call etc
- Improves call quality by routing audio via right device

v11.0.0
- New Dialer
- Autodialer + Zoho Integration

v10.1.20
- Click To Call and Text Buttons For Groove 2.0

v10.1.2

- Click to call and text support for Copper

v10.1.1
- Freshsales click to call

v10.0.9
- Update regarding call status tracking

v10.0.2-10.0.8
- Better CRM Integration and Call Logging

v10.0.1
- Speed improvements
- Click to call and click to text for Freshsales

v9.1
- Check availability of team members before transferring calls

v8.7
- Call merge and transfer to external numbers
- Click to call and text for Freshsales

v8.2-8.5:
- Improvements in Click To Call Integrations with different CRMs
- Small bug fixes


v8.1
- Auto save call notes

v8.0
- Performance improvements
- Concurrent ringing fixed

v7.5
- Pipedrive same page activtiy logging
- Fixes multiple context menu bug

v7.2
- Fixes for different cases that may cause issues with receiving incoming calls

v7.0
- Open HubSpot Customer Profile directly from Incoming Call Window

v6.2
- Front Native SMS Integration
- Front Texting Plugin

v4.9
- Synchroteam update

v4.7
- IVR & Key Input Information during Incoming call

v4.6
- Minimize your incoming call window while on a call

v4.5
- Nimble CRM integration

v4.3
- Killed some tiny bugs đź‘Ť

v4.1 & 4.2
- Disposition codes for integrations
- Hold & Hold music for inbound and outgoing calls

v4.0
- Better In-call UI
- Get more information about caller during the call
- Take notes while taking incoming calls
- Improved call quality

v3.8
- Read call notes right from your CRM dashboard

v3.7
- Syncroteam Click to call and click to text buttons

v3.6
- Click to call implemented for Zoho users

v3.3-3.5
- Basic changes and click to call improvements

v3.2
- Integrates with Synchroteam - make and receive calls

v2.8
- Added GrooveHQ SMS integration

v2.7
- Added Infusionsoft integration. Automatically log your call activities and SMS in your Infusionsoft CRM

v2.6
- Improved Hubspot integration

v2.4
- Improved Dialer

v2.2
- Send SMS or Make calls directly from Pipedrive, Front, Intercom, Helpscout

v2.0
- Send SMS directly from Pipedrive, Freshdesk, Helpscout, Front and other CRM and Helpdesks
- Better handling of incoming calls when multiple chrome tabs are open
- Bug fixes

V1.9:
- Added Click To Call Support for Pipedrive, Freshdesk

V1.7:
- UI fixes in receive call window
- Performance improvement

V 1.6:
Receive phone calls from any tab. Get incoming call notification wherever you are on Chrome.

V 1.5:
1. Click-to-call customer phone numbers in Freshdesk.
2. Select any phone number, right click and call with JustCall
V 1.4:
Faster number search on any web page.
V 1.3:
Added phone number count on JustCall icon. If extension finds clickable phone numbers on the web page, it shows the count.

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Reviews

Margi Vithalani
Margi Vithalani

My team has been using JustCall for the last 2 years and what my team is most satisfied with is the stability of the system. The app works very well on both web and mobile and the extension they provide has improved my team's productivity by receiving calls directly in CRM tabs and make calls at the click of a button. Sending SMS is also super easy with the message icon we got with this extension.

Supreet Gupta
Supreet Gupta

JustCall has been a game changer for our business! By consolidating calling, texting, and WhatsApp into a single platform, it has boosted our team's efficiency and brought down our software costs. The call summary, action items and moments generated in JustCall AI have helped us in quickly identifying the best patterns for successful conversations and boosted our conversion rate.

Anand Malto
Anand Malto

JustCall has made my team's job so much easier. It connects perfectly with Salesforce, so we don’t have to enter call details manually. The Sales Dialer helps us make calls faster, and the local presence feature gets more clients to pick up. Overall, it's a great tool that saves us time and improves our calls. Highly recommend!

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