#3.29 / 7 rate

Canned Responses Pro for Jira

8,000 users

2020-03-12

Spartez

support@spartez-softwa...

Extension Information

5 star

4 star

29%

3 star

14%

2 star

29%

1 star

29%

Supported Languages

Description

Companion extension for Canned Responses Pro for Jira Cloud add-on. Integrates with original comment field.

Companion extension for Canned Responses app.  

The extension allows you to use Canned Responses templates in:
✅ the original Jira comment field on the issue view;
✅ dialogs, e.g., “Resolve issue,” “Edit issue,” or “Respond to customer”;
✅ bulk actions to comment and transition issues on the Queues page.

  Add this extension to your browser and enjoy better integration of Canned Responses app with Jira Cloud!  
______________ 
Canned Responses app boosts the productivity of Agents in JiraService Management.
Dynamic templates, customizable signatures, and automated actions for more efficient service desk teams.
 Learn more here: https://marketplace.atlassian.com/apps/1211016/canned-responses-pro-templates-for-jira?tab=overview&hosting=cloud

Reviews

Peter Kuntz

The extensions removes the possibility to add restricted comments which is standard jira funcionality.

sixis draws

Doesn't work at all

Robbie Couret

Saves some space, but glaring bug.. $cursor$ is still visible in the response, where it was disappearing before installing this extension and setting the input cursor appropriately.